Terms & Conditions

 

BOOKING POLICY:

A non-refundable deposit is taken on all party bookings to secure your chosen date. The balance of the booking should be paid no later than 7 days before (not including) the party date. Our team will be in touch to remind you of when payment is due. The deposit will not be deducted from the balance total - but is paid in addition. The deposit will be returned within 24 hours of the collection, providing the love betty x supplies and inventory is returned in original hired condition.

By booking and paying the deposit with love betty x you are agreeing to adhere to and understand the terms and conditions outlined.

Please note - your party date is not secured without the deposit payment. Only once this is received will the date be formally booked.

CANCELLATION POLICY:

All deposits are non-refundable. We accept cancellations up to 14 days before (not including) the party date. Should the ‘hirer’ decide or need to cancel their booking, a transfer date can be discussed at Love Betty discretion. The full balance may be requested at any time.

CONDITIONS OF HIRE:

The Conditions of Hire must be read in full and agreed by the hirer prior to the period of hire.

  • No pets allowed on or around the equipment at any time

  • No smoking around the equipment at any time

  • One person per Teepee only

  • Teepees are for indoor use only

  • Remove footwear before using the equipment

  • Teepees should not be moved or relocated other than by a member of the Love Betty team

  • Ensure there is adult supervision around the equipment at all times

DELIVERY:

love betty x is located in Rolvenden in the heart of Kent countryside and is able to serve a catchment across Kent and East Sussex.

Delivery is free within a 15 mile radius. If your location is beyond this radius please do get in touch to discuss your requirements.

EQUIPMENT DAMAGE:

love betty x understands that unexpected damage to the equipment may occur. If unreasonable damage has occurred or cleaning is required, a minimum £25 charge will be taken from the deposit held. love betty x reserves the right to request additional funds should the cost of the damage outweigh the deposit held.

DISCLAIMER:

All persons using the equipment do so at their own risk. love betty x accepts no responsibility for any injury that may occur to anyone using the equipment, nor can Love Betty be held responsible for any skin allergy-related issues.

The hirer takes full responsibility for any injury or damage that may occur from misuse of the equipment. The hirer understands that they will be liable to cover the costs of any damage or cleaning that may be required of the equipment.

CONTACT:

If you have questions on any of the information detailed please contact Rosie at lovebettyparties@gmail.com